Delivery

Delivery

All orders placed within the UK are shipped via Second Class using Royal Mail. Orders are posted out Monday to Friday. This usually takes 2-3 business days to arrive once shipped, some orders may take longer to arrive. If your order hasn’t arrived within two weeks please don’t hesitate to get in touch.

Prices vary depending on the weight and size of the product, this is calculated automatically at the checkout.

Please note this service is not trackable, if you think your order should have arrived and it hasn’t please email shop@nottinghamcastle.org.uk

 

Click and Collect

Click and collect is available for free from our shop at Nottingham Castle, Lenton Road, Nottingham, NG1 6EL during our opening times:

Monday – Sunday: 10am – 4pm

Please check our seasonal opening times here Opening times - Nottingham Castle

 

International Shipping

Our prices for international shipping are calculated at the checkout for your order. If we currently show as not shipping to your country please email us at shop@nottinghamcastle.org.uk and we will be able to look into shipping to your country and provide you with an approximate price. Please note not all our products can ship international, international shipping excludes: food, drinks, seeds, glassware and large prints. If you have any queries please don’t hesitate to contact our friendly shop team.

 

Our Eco Impact

We have signed up to Shopify Planet and have pledged to offset all the carbon we create on our deliveries. Shopify works with companies that are proving, scaling, and commercialising climate solutions for massive impact in the long term - meaning that each delivery we send out, we are offsetting carbon to help the environment

 

All deliveries are carbon neutral
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